Refund policy

What to include for UAE E-commerce:

• State your return window clearly (e.g., 7 or 14 days from the date of delivery).

• Clarify item conditions (e.g., items must be unused, unwashed, and in their original packaging with tags attached).

• Detail exceptions (such as final sale items, custom goods, or hygiene-sensitive products).

• Specify who bears the return shipping cost and how refunds are issued (e.g., original payment method or store credit).